Privacy Policy

Gabriella Stough

Effective Date: January 1, 2026

Gabriella Stough ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a contact or quote request, schedule an appointment, communicate with us by phone, email, or SMS, or otherwise use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name

Email Address

Mobile Phone Number

Mailing Address

Insurance-related information

Appointment information

Communication preferences

SMS consent records, including the date, time, and source of your opt-in

Payment information (when applicable)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address

Browser Type

Device Information

Operating System

Website activity

Cookies

Analytics data

2. How We Use Your Information

We use your information to:

Respond to inquiries

Provide insurance quotes

Schedule appointments

Deliver requested insurance services

Process payments

Send appointment confirmations

Send appointment reminders

Send customer support communications

Send policy updates

Improve our website and services

Maintain communication and consent records

Detect and prevent fraud

Comply with legal obligations

3. SMS Messaging

If you provide your mobile phone number and consent to receive text messages, you may receive SMS communications from Gabriella Stough regarding:

Appointment confirmations

Appointment reminders

Insurance quote updates

Customer support

Policy updates

Requested insurance services

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any product or service.

4. SMS Consent

You may opt in to receive SMS messages by:

Completing a contact form

Completing a quote request form

Scheduling an appointment

Completing another web form that includes an SMS consent checkbox

Providing verbal consent during a phone conversation

Our forms require you to actively check an SMS consent checkbox before submitting your information. The checkbox is never pre-selected.

We maintain records of your SMS consent in accordance with applicable laws and carrier requirements.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers that assist us with:

Website hosting

CRM management

Appointment scheduling

Payment processing

SMS message delivery

Customer support

These providers are contractually obligated to safeguard your information.

We may also disclose information if required by law or legal process.

6. SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except messaging providers, platform providers, and vendors necessary to deliver SMS communications that you have requested.

7. Cookies & Analytics

We use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Remember user preferences

Enhance user experience

You may disable cookies through your browser settings. Doing so may affect certain website features.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

These safeguards include:

Secure website encryption (SSL)

Password-protected systems

Limited employee access

Secure data storage

Routine software updates

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

9. Your Privacy Rights

You may request to:

Access your personal information

Correct inaccurate information

Delete your information where legally permitted

Withdraw marketing consent

Opt out of SMS communications

Unsubscribe from marketing emails

To exercise these rights, contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be available on this page with the updated effective date.

Your continued use of our website or services constitutes acceptance of any revisions.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Gabriella Stough

Phone: (614) 928-4975

Email: [email protected]

Website: https://gabriellastough.com